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Companies House registered email addresses

Companies will soon need to supply a registered email address to Companies House. This article considers when this change will become effective and what it will look like in practice. 

Registered email addresses for Companies House: what are they and when will they be implemented? 

Companies House recently announced via this blog post that on 4 March 2024 they are aiming to introduce the first set of changes to implement the Economic Crime and Corporate Transparency Act 2023. These changes include a requirement for all companies to supply a registered email address. This article considers when this change will become effective and what it will look like in practice. 

What is a registered email address? 

A company’s registered email address will be used by Companies House to communicate directly with the company and to send them official notices. The email address provided will not be available to the public. Although not stated in their blog post, we expect that Companies House will eventually start sending emails instead of hardcopy letters. 

When does it need to be supplied? 

Although Companies House are aiming to introduce the requirement by 4 March 2024, secondary legislation is needed, which means that any implementation date is therefore dependent on parliamentary timetables. As at the time of writing, existing companies will need to supply a registered email address with any confirmation statement dated after 4 March 2024. A company’s default confirmation statement date will usually fall around the anniversary of the date of incorporation and the filing deadline will be two weeks from this date. If in doubt, the deadline for any company may be found on the Companies House website. There will not be an option to defer providing a registered email address so it is important that those responsible for the administration of a company are in a position to provide one when their confirmation statement is due. New companies will need to supply a registered email address upon incorporation.  

What email address should be used? 

Companies will need to maintain an appropriate registered email address in the same way as they currently maintain a registered office address. Any officer of a company that fails to maintain a registered email address will commit an offence. It is therefore vital that the registered email address is one that is regularly monitored and any emails received will come to the attention of a person who can then take any necessary action. 


How can Buzzacott help? 

Our company secretarial team will be providing a registered email address service to ensure that our clients comply with their duties and to give them confidence that all correspondence received will be monitored and actioned. We are therefore confident that, with our support, our clients will remain fully compliant with the legislation. 

About the author

Philip Wicksteed

+44 (0)20 7556 1488
wicksteedp@buzzacott.co.uk
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Registered email addresses for Companies House: what are they and when will they be implemented? 

Companies House recently announced via this blog post that on 4 March 2024 they are aiming to introduce the first set of changes to implement the Economic Crime and Corporate Transparency Act 2023. These changes include a requirement for all companies to supply a registered email address. This article considers when this change will become effective and what it will look like in practice. 

What is a registered email address? 

A company’s registered email address will be used by Companies House to communicate directly with the company and to send them official notices. The email address provided will not be available to the public. Although not stated in their blog post, we expect that Companies House will eventually start sending emails instead of hardcopy letters. 

When does it need to be supplied? 

Although Companies House are aiming to introduce the requirement by 4 March 2024, secondary legislation is needed, which means that any implementation date is therefore dependent on parliamentary timetables. As at the time of writing, existing companies will need to supply a registered email address with any confirmation statement dated after 4 March 2024. A company’s default confirmation statement date will usually fall around the anniversary of the date of incorporation and the filing deadline will be two weeks from this date. If in doubt, the deadline for any company may be found on the Companies House website. There will not be an option to defer providing a registered email address so it is important that those responsible for the administration of a company are in a position to provide one when their confirmation statement is due. New companies will need to supply a registered email address upon incorporation.  

What email address should be used? 

Companies will need to maintain an appropriate registered email address in the same way as they currently maintain a registered office address. Any officer of a company that fails to maintain a registered email address will commit an offence. It is therefore vital that the registered email address is one that is regularly monitored and any emails received will come to the attention of a person who can then take any necessary action. 


How can Buzzacott help? 

Our company secretarial team will be providing a registered email address service to ensure that our clients comply with their duties and to give them confidence that all correspondence received will be monitored and actioned. We are therefore confident that, with our support, our clients will remain fully compliant with the legislation. 

Get in touch

Our company secretarial team is ready to help 

If you have a query about the registered email address, please fill in the form below and one of our experts will be in touch. 

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