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Coaching through crisis.

While organisations continue to work remotely, we look at the support that is available to leaders and how you can ensure that the decisions you make are the best informed in these difficult times

About the author

+44 (0)20 7710 0353
glovere@buzzacott.co.uk

It is probably fair to say that most organisations didn’t predict the pandemic. If you had scenario-planned for such an event, you probably weren’t expecting it in early 2020 and may have now needed to adjust your business plans and forecasts accordingly. That need for robust scenario-planning might change from hereon in, but for now most organisations are struggling to cope with the present fall out, including staff issues, maintaining income streams and organisational resilience and an even more uncertain future.

If you’re a leader coping with these issues, how can you ensure you make consistently good decisions?

There are, as always, some useful tips to be sourced from the internet and social media, which is great for crisis pre-planning. But now that we are very much caught in the eye of the storm, and what’s needed right now are practical, bespoke solutions to current problems and you won’t find those on the web.

The loneliness of leaders is a well-known concept. In short, the higher a leader rises in an organisation, the greater responsibility they carry and the fewer, trusted colleagues there are to properly confide in, when it comes to leading and ensuring that good decisions are made. Making good decisions is critical to the efficacy of a leader and those that do make consistently good decisions will admit that they don’t make them in isolation, but often use thinking-partners, also known as coaches.

Executive coaches are trained to be calm, confidential, to provide quality listening without interruption or judgement and create a thinking space that enables the person coached to work through their unique challenges. Control and decision-making always stays with the person being coached. Some of the areas coaches can help leaders with include:

  • Placing complex professional issues and personal concerns into context
  • Making sense of current issues and galvanising them into a workable strategy
  • Bringing a fresh perspective, unhindered by the organisation’s culture and overcoming thinking limitations.

Simon George, Technical Solutions Director at Metro Shipping Ltd recently undertook a series of coaching sessions with me and Simon shared what he found beneficial from this coaching: 

“Eliot Glover is an excellent listener. He helps to put what can often be complex professional issues and personal concerns into complete context. It is often said that many executives receiving leadership and development coaching know the answers to their issues already, but Eliot is able to extract these and offer in-depth insight and practical steps to help create a clear strategy and roadmap. He is on hand not only during the session but also outside of scheduled meetings to offer guidance, drawing on his many years of experience. I would have no hesitation in recommending Eliot’s services and can clearly see a lot of my recent development and progression has come following our sessions. I do not believe this is a coincidence." 

At Buzzacott, we are proud of our team of executive coaches who support our clients. They are professionally qualified and can draw upon a wealth of experience gained from previous careers across sectors including high-stake, volatile environments. 

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